Website Terms of Use


These Terms of Use were last updated: 20th July 2023
Who we are and how to contact us is a service operated by Robo Shadow Ltd ("We", “Us” and “Our”). We are registered in England and Wales under company number 10726476. and have our registered office at 92 Friern Gardens, Wickford, Essex, England, SS12 0HD, Our main trading office is  64 Great Eastern St, London, EC2A 3QR.

To contact us, please email or telephone our customer service line on +44 20 300 53729



“Site”, “Website” –, and any associated pages or subdomains.

“You”, “Yours” – Yourself as an individual, your employees, subcontractors and affiliates.

“We”, “Us”, “Our” – Robo Shadow Limited

“Portal” – The RoboShadow Portal, including scanning tools, reports and other elements of the interface presented to you.


By using our site you accept these Terms Of Use

By using our site, you, your employees, subcontractors and affiliates (“You”, “Yours”) confirm that you accept these terms of use and that you agree to comply with them. These Terms of Use form a binding contract between you and us when accepted by you.

If you do not agree to these terms, you must not use our site.

We recommend that you print a copy of these terms for future reference.

By using our website, you confirm that you are a business customer and not a consumer. We reserve the right to request proof of business status at any time, and we may refuse service to any user who cannot provide satisfactory proof of their business status.

If you are not a legitimate business, then you use the Site and Portal at your own risk.


There are other terms that may apply to you

These terms of use refer to the following additional terms, which also apply to your use of our site:

We may make changes to these terms

Please be advised that these terms and conditions are subject to change at any time, without notice. It is your responsibility to periodically review these terms and conditions for any updates or changes. Your continued use of our services and platform constitutes your agreement to any such modifications or updates to these terms and conditions.


We may make changes to our site

We may update and change our site from time to time to reflect changes to our products, our users' needs and our business priorities . We will try to give you reasonable notice of any major changes but this is not always possible.


We may suspend or withdraw our site

Our site is made available free of charge, with the exception to certain features within the RoboShadow Portal, which is covered under the Portal Terms and Conditions.

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.


We are not responsible for websites we link to

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.


We have no control over the contents of those sites or resources.

User-generated content is not approved by us.

This website may include information and materials uploaded by other users of the site, including to bulletin boards and chat rooms. This information and these materials have not been verified or approved by us. The views expressed by other users on our site do not represent our views or values.

If user has uploaded something to our website that is illegal or harmful then please report this to so that this can be taken down within 24 hours.



We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.

We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • use of, or inability to use, our site; or
  • use of or reliance on any content displayed on our site.
  • In particular, we will not be liable for:
  • loss of profits, sales, business, or revenue;
  • business interruption;
  • loss of anticipated savings;
  • loss of business opportunity, goodwill or reputation; or
  • any indirect or consequential loss or damage.


How we may use your personal information

We will only use your personal information as set out in our Privacy Policy.


Your Obligations when using our site.

You must keep your account details safe

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at


How you may use material on our site

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.


Do not rely on information on this site

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site. Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date. Therefore, we cannot be held liable for any direct or indirect damages or losses resulting from the use of our site or its content. By using our platform, you acknowledge and agree that any decisions or actions taken based on the information on our site are at your own risk and that we will not be held liable for any consequences that may arise.


Acceptable Use of Site

When you upload or post content to our site, you agree that you will not:

  • Upload any image, text or data that is illegal or harmful in nature. This includes, but is not limited to, pornography, hate speech, and content that promotes violence or discrimination. Any user found violating this rule may be subject to immediate account termination and legal action if deemed necessary. We reserve the right to remove any such content without notice or explanation.
  • Misrepresent our company in any way when using our reports or services. This means that you may not use our platform to promote false or misleading information about our company or our products and services. Additionally, you may not use our reports or services to make false claims or promises about the outcome or results of using our platform. Any user found to be engaging in such misrepresentation will be subject to immediate account termination and legal action if necessary. We take our company's reputation very seriously, and we expect our users to do the same.



Intellectual Property and Rights

When you upload or post content to our site, you grant us the following rights to use that content:

  • a worldwide, non-exclusive, royalty-free, transferable licence to use, reproduce, distribute, prepare derivative works of, display, and perform that user-generated content in connection with the service provided by the website and across different media including to promote the site or the service, to expire when the user deletes the content from the site,.
  • a worldwide, non-exclusive, royalty-free, transferable licence for other users, partners or advertisers to use the content in accordance with the functionality of the site, to expire when the user deletes the content from the site.


Trademarks and Intellectual Property

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

Roboshadow and Robo are registered trademarks in the United Kingdom (Registration Number UK00003347019) and the United States of America (Registration Number 6,010,347). The use of these trademarks without our prior written consent is strictly prohibited. Any unauthorized use of these trademarks may result in legal action. We take the protection of our intellectual property rights very seriously and will pursue all legal remedies available to us to protect our trademarks.


We are not responsible for viruses and you must not introduce them

We do not guarantee that our site will be secure or free from bugs or viruses or security threats, although we follow a strict security protocol to prevent this from happening.

You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.


Which country's laws apply to any disputes?

You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

These terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.